FSSC 24000 is a certification scheme for Social Management Systems, based on PAS 24000:2022, which sets requirements for the management of social risks and the improvement of social performance, including:

  • company policy and commitments
  • identification of social risks
  • objectives and monitoring indicators
  • procedures and documentation
  • employee training and awareness
  • internal evaluation and improvement

Social Management Policy Statement

Τelecom eValue recognizes that social responsibility and the protection of workers are fundamental elements of responsible business operations and compliance with the requirements of the FSSC 24000 / PAS 24000 standards.

In this context, the Company is committed to:

  • Ensuring safe and healthy working conditions for employees, contractors, subcontractors, and all other individuals working at its premises.
  • Preventing occupational injuries, work-related incidents, and near-miss events.
  • Identifying, assessing, and managing Occupational Health and Safety (OH&S) risks.
  • Providing employees and business partners with appropriate information, awareness, and training on Occupational Health and Safety matters.
  • Promoting employee participation and consultation, including that of employee representatives, on matters related to health, safety, and compliance.
  • Providing effective channels for reporting hazards, concerns, complaints, incidents, or grievances without fear of retaliation.
  • Ensuring the confidential, impartial, and objective handling of reports, complaints, and incidents.
  • Protecting employees and third parties from discrimination, harassment, bullying, unequal treatment, or any form of inappropriate conduct.
  • Respecting internationally recognized human rights and fundamental labour rights.
  • Prohibiting child labour, forced labour, and all forms of exploitation.
  • Providing employees with timely and transparent information regarding their terms and conditions of employment.
  • Ensuring transparency in remuneration practices and the provision of relevant payroll information.
  • Monitoring key social and labour-related requirements applicable to third-party workforce providers.
  • Managing Occupational Health and Safety matters relating to subcontractors before and during the execution of work.
  • Assessing social risks associated with suppliers, subcontractors, and other third-party business partners.
  • Maintaining appropriate records and documented information demonstrating the implementation of the Social Management System.
  • Continually improving social performance and the effectiveness of the Social Management System.

Complying with all applicable legal and regulatory requirements relating to social performance, labour and human rights, and occupational health and safety. In addition, the Company is committed to fulfilling mutually agreed contractual obligations relating to social performance that fall within the scope of the Social Management System.


TELEKOM eValue Management Team
Last amended on: 23/09/2026